Hours & Policies
Hours
Store Hours
We are located within Filmmaker's Ranch in Spencer Oklahoma.
- Online 24/7
- In store by appointment only (includes in store online pick ups)
We are more than happy to meet you! Due to us being a small family business and not enough productions buying locally we have had to go to appointment only.
Productions: Please reach out about deliveries/shopping.
*PLEASE reach out before or right after placing your order online for IN STORE PICKUP so that we can discuss a pick up time appointment.
Shipping Hours
We are a small family owned and operated business as well as full time artists.
Please allow up to 7 days for processing your order.
If you are requiring 3 day shipping please email lastlookspro@gmail.com to enquire about your shipping timeline.
Policies
Cancelling Your Order
You are entitled to cancel Your Order within 3 days without giving any reason for doing so.
The deadline for cancelling an Order is 3 days from the date on which you received your items.
In order to start your order cancellation, you must email us of your decision at lastlookspro@gmail.com
Refunds
We will refund you no later than 14 days from the day on which We receive the returned order. We will use the same means of payment as you used for your order.
Returns
In order for items to be eligible for a return, please make sure that:
- The items were purchased in the last 7 days
- The items are in the original packaging, unused and unbroken
The following items cannot be returned:
- Custom items
- Services
- Sale items
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the items to us. Return address for the items is: 4300 N Post Rd, Oklahoma City, OK 73084
We cannot be held responsible for items damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery.
Shipping
During online sales, or in the event that social media awareness creates a unique popularity on certain products, processing and shipping times may be delayed on orders containing those trending items.
No deliveries to PO boxes
We can not guarantee delivery dates once items have shipped due to carrier busy times, holidays or delays.
Please contact us for urgent orders placed during times we are closed.
We reuse packaging to reduce waste. Your order may come in packaging or have packing materials from brands or businesses not associated with your order.